Privacy Policy

MindPalace AI Inc. ("MindPalace," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Decision Intelligence platform and visit our website.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, company name, job title when you create an account or contact us.
• Contact Information: Information you provide when filling out forms, requesting demos, or contacting support.
• Payment Information: Billing details processed securely through our payment providers (we do not store full payment card details).
• Communications: Records of correspondence when you contact us.

Information Collected Automatically

• Usage Data: How you interact with our platform, features used, and actions taken.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

Data Warehouse Access

When you connect MindPalace to your data warehouse, we access metadata only (table names, column names, data types, relationships). We do not access, store, or process your actual business data. Your data remains in your infrastructure at all times.

2. How We Use Your Information

• Provide, maintain, and improve our Decision Intelligence platform
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our platform (hosting, analytics, payment processing).
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law or to protect our rights and safety.
• With Your Consent: For any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee security training

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at contact@themindpalace.ai.

7. Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: